Returns & Exchanges
At Thevaultluxuryresale, we stand behind the authenticity and quality of our curated collection with a 14-day return window for eligible luxury items. All returned merchandise must be in its original condition with all security tags and designer packaging intact.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack your items in their original designer boxes and dust bags, ensuring the Thevaultluxuryresale security tag remains attached to prevent rejection.
Shipping and Logistics
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our specialists verify the item's condition and authenticity, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing